Hello Families,

We understand that our families and students may have different access to technology and different learning needs. Helping your child learn from home can be a challenge.

Please see our Chromebook Quick Start Guide with tips on how to use your Chromebook and some FAQs.

Using Your iPad:

Please see our iPad Quick Start Guide with tips on how to use your iPad.

Using Your Laptop:

Please see our Laptop Quick Start Guide with tips on how to use your laptop.

Take-Home Device Support:

Please call the device support number below for issues like connecting to the internet or hardware issues with WCDSB-owned devices.  Hours of support are 8AM to 4PM  Monday to Friday.

519-578-3677 Ext:2316

As we progress in this new model of learning from a distance, your child’s teachers will be providing educational material rooted in the curriculum documents and can provide support through various means. As a parent, you may have some concerns about helping your child understand the curriculum when the teacher is not around.

Don’t forget: learning can happen in many ways! Creating an environment where learning is encouraged, explored, and reflected upon is what’s most important for every home.

Access to Student Apps:

Students can go to wcdsb.ca/students and log on using their username (student ID number, followed by the first 3 letters of their last name, followed by @wcdsb.ca – 55555abc@wcdsb.ca) and password.

If students are having trouble logging on, please contact their teacher who will place an IT HelpDesk ticket on their behalf.

Student Online Learning Platforms:

Your child’s teacher will likely be delivering content using an online learning platform, such as Google Classroom or D2L. Parents’ access to these programs can vary. Your child’s teacher will communicate what platform they are using, how to connect with the teacher, and can provide support in accessing these platforms.

 To help your child login to their online learning platform:

To navigate to D2L, go to wcdsb.ca/students

  • Click on My Applications
  • Log in using your WCDSB usual student login and password
  • Click on D2L for single sign-on

To navigate to Google Classroom, go to wcdsb.ca/students

  • Click on My Applications
  • Log in using your WCDSB usual student login and password
  • Click on Google Apps
  • Once Drive is open, click on the waffle (9 dots in tic-tac-toe shape) in the upper right corner
  • Click on Google Classroom icon (labelled “Classroom”)
  • Click on the Classroom indicated by your child’s teacher

How to Login to D2L and Google Classroom – Print Version:

Parent access to their child’s online learning platforms:

Please note that some teachers may be using online platforms in different ways. This means parent communication may be done online, over the phone, or a combination of methods.

Please refer to your child’s teacher for more direction. They will communicate how communication with families will occur, and what parent access may look like depending on the platform they are using and how they have set it up.

For support using D2L, click here.

For support understanding Google Guardian (how parents receive info on Google Classroom from their teachers), click here.

Virtual Learning Commons (VLC)

Students have access to a variety of online content through our WCDSB VLC. Through the VLC, students can access books, research topics, watch videos, and more.

Some of the content on the VLC connects to other apps, which may require a login. That login information is on the homepage of the VLC site – it will open a Google Doc that can only be seen if students are logged in with their WCDSB account.

Green and Red Apps:

You may wonder why WCDSB uses one digital application over another.  WCDSB has a policy on data tools and what it calls green and red sites/ apps.

Green Sites:

Green Sites are those sites that are under contract and managed by the Waterloo District Catholic School Board and/or the Ministry of Education. Inappropriate activities (such as cyber bullying) can be mitigated in a Green Site. Student information (including full student names and assessment data) is safe and secured in the appropriate systems. However, using a Green Site does not take away the onus to maintain personal levels of security over access to your materials and passwords. Green Sites include Google Apps for Education, Desire 2 Learn, Office 365, Edge 4, Career Cruising, Synrevoice, and Compass for Success. For additional information on Green sites, refer to the Guidelines for Using Online Educational Tools (Third Party Apps) (APS017-CX: Appendix C).

Red Sites:

Red Sites are those sites that are not monitored or under contract with the Waterloo Catholic District School Board and/or the Ministry of Education. Because Red Sites are privately owned and operated, the WCDSB cannot guarantee the same level of security as with a Green Site. Staff need to take further precautions when using Red Sites. Inappropriate activities (such as cyber bullying) are difficult to mitigate on a Red Site. For additional information on Red sites, refer to the Guidelines for Using Online Educational Tools (Third Party Apps)(APS017-CX: Appendix C).

Teachers may require parental consent for student use of a Red Site. This information is taken from the WCDSB Administrative Memorandum APS017 Responsible Use of Information Technology and Educational Data.  For more information please see the link.

Thank you